Last Updated: February 24, 2012
The following defined terms shall have the meanings set forth below:
- “Financial Information” means information relating to payments and billing (e.g. name, account information, billing address) provided by you in connection with your use of the JoyTales Website. All Financial Information collected for billing and payment purposes only and will be protected and administered by JoyTales and/or our authorized third party partners.
- “Non-Personal Information” means information that, by itself, does not identify a specific individual or entity (e.g. demographic information, usage data or downloads).
- “Personal Information” means specific identifiable information about an individual or entity which may be used to identify, contact or locate that person or entity (e.g. name, mailing address, email address or phone number).
2. WHAT INFORMATION IS COLLECTED?
Information You Provide. We may receive and store any Personal Information, Financial Information and/or Non-Personal Information that you provide by using the JoyTales Website or when you interact with JoyTales. Sometimes, you will have a choice whether or not to provide information, but if you fail to provide certain information, it could make some features and/or functionality of the JoyTales Website unavailable to you. JoyTales will use information you provide to respond to your requests, communicate with you, and to improve the JoyTales Website. Here are some examples:
(a) Email Communications. JoyTales may use your Personal Information to send you emails periodically describing promotions or events. You may opt-out of receiving promotional emails by following the instructions in the relevant correspondence. Once JoyTales has processed your opt-out request, JoyTales will not send you further promotional emails unless you opt back in to receiving such communications. Whether you opt out of receiving promotional emails or not, JoyTales reserves the right to communicate with you via email with respect to important information, notices or changes relating to the JoyTales Website.
(b) Other Information. You may provide Financial, Personal and Non-Personal information whenever you interact with the JoyTales Website including, without limitation, when you search the website, participate in a contest, survey or questionnaire, place an order, or communicate with JoyTales by phone or email.
With any of the above actions, you may supply us with information such as your name, address, phone number, credit card information, third party information, alternate contact information, information about your use of the JoyTales Website, personal descriptions, product descriptions, and in some cases, financial information including Social Security and driver’s license numbers.
3. INFORMATION COLLECTED AUTOMATICALLY OR THROUGH TECHNOLOGY
We may receive and store certain Personal Information and Non-Personal Information whenever you interact with JoyTales. While you are able to visit the JoyTales Website and remain anonymous, we and/or our third party service providers may still collect Personal Information and Non-Personal Information through technological means. Such information may be gathered by the following methods:
(b) Metadata. Metadata is data collected and used by us to facilitate the understanding, characteristics, and management of data arising out of or relating to the JoyTales Website, to facilitate and monitor system usage and, in certain instances, for fraud prevention and other services. Some examples of information and metadata that JoyTales may collect and analyze include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information (such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform), the full Uniform Resource Locator (URL) click sequence to, through, and from the JoyTales Website including date and time, cookie number and any products, services or features you use or interact with arising out of or in connection with your use of the JoyTales Website.
(c) Tools. We may use software tools to measure and collect information about your use of the JoyTales Website including, without limitation, page response times, upload and file transfer errors, interaction information (such as scrolling, clicks, and mouse-overs), features use, purchase tracking and order fulfillment and methods. Sometimes, you will have a choice whether or not to provide information, but if you fail to provide certain information it could make some features and/or functionality of the JoyTales Website.
(d) Information from Other Sources. We may receive information about you from JoyTales’s third party service providers, or other sources such as purchase or redemption information, JoyTales Website usage, payment information, reporting information page-view information, technical, fulfillment, advertising, search information and credit history information.
4. HOW INFORMATION IS USED, SHARED AND DISCLOSED
While no security system is completely secure, we and our third party partners and vendors takes appropriate security measures to protect against unauthorized access or disclosure of the information it collects; this includes, but not limited to, ensuring that all Personal and Financial Information is disclosed only on a “need to know” basis. Additionally, all Personal and Financial Information collected by us is done so via secured connections and protected and encrypted by industrial grade security software to guard against unauthorized access.
7. SPECIAL NOTICE REGARDING MINORS
We do not knowingly collect Personal Information from persons under the age of 18. If it comes to our attention that Personal Information has been collected from a person under the age of 18, we will delete this information as quickly as possible. If you believe that we may have Personal Information from or about a child under the age of 18, please contact us at the email address below.
9. CONTACT US